Standard shipping orders take 1-6 business days to be processed and packaged before being shipped out of our warehouse. Shipping is the charge for internet order processing, item selection, packaging, transport, and handling. Special requests, including specification of carrier and/or future delivery dates, may include additional charges. Delivery times are not guaranteed, notwithstanding additional costs, but are our best approximation and vary with specific requests, such as monogramming. Shipments and deliveries occur only on weekdays. Shipping is subject to change and will be determined at the time of order.
We offer Free Shipping on orders over $99 within the continental United States.
Second-day and Next-day Shipping is NOT available to post office boxes—all standard deliveries to P.O. Boxes will be shipped via parcel post. Please contact us if you have any questions regarding when you will receive your order.
Shipping charges and times may vary by merchandise. Standard Shipping within the continental United States is $6.95. Shipment to Hawaii and Alaska is $8.95. Shipping prices to Canada are based on the total weight of the order. All other countries will ship via UPS and will vary in rates. Standard shipping orders take 1-6 business days to be processed and packaged before being shipped out of our warehouse.
Orders placed after noon (E.T.) Friday will be processed Monday. Shipping charges and times may vary by merchandise. A signature may be required, and there may be additional charges if more than one delivery attempt is required. This service is not available for some zip codes.
Available Monday through Friday only for select zip codes and eligible in-stock merchandise. Our UPS contract does not include Saturday delivery Holidays are excluded. If there is an unexpected delay, we will make every effort to deliver the order the next business day. A signature and phone number are required. Not available for P.O. boxes or APO addresses.
Carrier Contact Numbers:
- USPS: 1-800-275-8777
- International USPS: 1-800-222-1811
- UPS: 1-800-742-5877
Tatum Mae is NOT responsible for:
- Delays with US Postal Service or UPS shipping
- International Duties or Customs Charges
- Lost, damaged, or marked delivered items. To file a claim with the carrier, please click one of the following links: UPS Claims Support or USPS Claims Support.
SHIPPING FAQ
US Postal Service Guarantees
We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 1-3 business days to process the order, and we cannot be held liable for
USPS Guarantees
If the item is not delivered in time, please contact USPS (1-800-ASK-USPS). We will NOT refund additional shipping charges if USPS fails to meet their guaranteed shipping times.
UPS Guarantees
We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 1-3 business days to process the order, and we cannot be held liable for UPS guarantees. If the item is not delivered in time, please contact UPS (1-888-742-5877). We will NOT refund additional shipping charges if UPS fails to meet their guaranteed shipping times.
